HSBC Bank Careers 2023

The Front-Line Employee is responsible for providing excellent customer service to HSBC Bank customers. This includes greeting customers, answering questions, processing transactions, and resolving problems. The ideal candidate will have a strong customer service focus and be able to work well under pressure.

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Responsibilities:

• Greet customers and provide them with a warm and friendly welcome
• Answer customer questions about products and services
• Process transactions, such as deposits, withdrawals, and transfers
• Resolve customer problems in a timely and efficient manner
• Maintain a clean and organized work area

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Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Proficiency in Microsoft Office Suite