HSBC Bank Careers 2023

We are looking for a talented and customer-oriented Customer Service Representative to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as the ability to work independently and as part of a team.

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Responsibilities:

• Provide excellent customer service to HSBC customers
• Answer customer queries and complaints
• Resolve customer issues in a timely and efficient manner
• Upsell and cross-sell HSBC products and services
• Maintain customer records and data

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Skills:

• Bachelor's degree in Business Administration or a related field
• 1+ years of experience in customer service
• Strong understanding of customer service principles and practices
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite