Flipkart Job 2023

The Customer Support Analyst is responsible for providing excellent customer service to Flipkart customers. This includes resolving customer queries and complaints, providing product information, and assisting with orders and deliveries. The ideal candidate will be a highly motivated and customer-oriented individual with excellent communication and problem-solving skills.

Flipkart Jobs Announcement

Responsibilities:

• Answer customer inquiries and complaints via phone, email, and chat
• Provide product information and assistance with orders and deliveries
• Escalate customer issues to the appropriate team as needed
• Work with other departments to resolve customer issues
• Stay up-to-date on Flipkart products and services
• Maintain a positive and professional demeanor at all times

Flipkart Careers

Skills:

• Excellent communication and customer service skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Proficient in using computer applications such as CRM systems and email
• Excellent written and verbal communication skills
• Ability to work under pressure and meet deadlines

Qualifications:

• Bachelor's degree in a related field
• 1+ year of experience in customer service or a related field
• Strong communication and problem-solving skills
• Proficient in using computer applications such as CRM systems and email