HDFC Bank Careers 2023

The Customer Officer is responsible for providing customer service to HDFC Bank's customers. This includes handling customer inquiries, resolving customer complaints, and cross-selling products and services. The ideal candidate will have strong customer service skills and be able to work independently and as part of a team.

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Responsibilities:

• Handle customer inquiries and complaints
• Resolve customer issues in a timely and efficient manner
• Cross-sell products and services to customers
• Build relationships with customers
• Other duties as assigned

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Skills:

• Strong customer service skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with customer relationship management (CRM) software is a plus